Senior Executive (IT Infrastructure Support)

Food product supplier

Location: Central About the role To support and manage the Company's IT infrastructure, enterprise applications, cybersecurity, digitalisation initiatives and end-user services, ensuring reliable, secure and efficient IT operations that support business objectives while complying with corporate policies and regulatory requirements. Key responsibilities Manage and support SAP Business One, enterprise applications and user access, including troubleshooting, upgrades, testing and vendor/HQ coordination

Oversee daily IT infrastructure operations covering servers, networks, Microsoft 365, cloud services and end-user devices

Implement cybersecurity, access controls, patch management, vulnerability remediation and incident response in line with HQ standards and regulations

Ensure compliance with PDPA, internal IT policies and information security requirements

Manage IT backups and support disaster recovery and business continuity planning and testing

Drive digitalisation, automation and AI initiatives to improve business processes and operational efficiency

Develop and maintain Power BI reports and dashboards, supporting data quality and business insights

Coordinate IT projects, system implementations, vendor management, software licensing and contract administration

Support IT budgeting, procurement, asset management and cost optimisation

Provide IT helpdesk support, user onboarding, training and maintenance of IT documentation and SOPs

Requirements Degree in Information Technology, Computer Science, Information Systems or a related discipline

Minimum 5 years of relevant IT experience, preferably in a multinational company or regional business environment

Hands-on experience supporting ERP systems, preferably SAP Business One

Experience in Microsoft 365 administration, IT infrastructure, network administration and cybersecurity

Experience coordinating IT vendors, managing IT projects and supporting digital transformation initiatives will be an advantage

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