Senior Operations Manager

Your tasks

We are seeking a highly experienced Senior Operations Manager to lead and oversee all operational activities related to interior fit-out projects across multiple sites. This is a strategic leadership role responsible for ensuring projects are executed efficiently, safely, on schedule, and within budget while maintaining the highest quality standards.

Operational Leadership

• Lead and manage end-to-end interior fit-out operations from project mobilization to final handover.
• Oversee multiple concurrent projects, ensuring alignment with company objectives and performance standards.
• Establish and implement operational strategies, procedures, and best practices for project execution.
• Drive continuous improvement in operational efficiency, productivity, and delivery standards.

Project Oversight & Execution

• Ensure all projects are delivered on time, within budget, and to the required quality standards.
• Monitor overall site progress and provide direction to project managers and site teams to resolve delays or risks.
• Oversee resource planning including manpower, materials, equipment, and subcontractors.
• Support tender and pre-construction teams with operational input, scheduling, and resource forecasting.

Manpower & Resource Management

• Plan, allocate, and optimize manpower utilization across multiple projects.
• Ensure the right mix of project managers, engineers, supervisors, and skilled workers is deployed.
• Monitor workforce productivity and implement improvements where needed.
• Lead workforce planning aligned with project pipeline and company growth.

Financial & Commercial Control

• Track and control operational and manpower-related project costs.
• Work closely with commercial and finance teams to ensure cost-effective project delivery.
• Identify areas for cost savings, efficiency improvements, and value engineering.

Coordination & Stakeholder Management

• Maintain strong coordination with clients, consultants, subcontractors, and internal departments.
• Attend high-level project meetings and provide operational updates and solutions.
• Ensure smooth collaboration between design, procurement, planning, and site teams.

Health, Safety & Compliance

• Ensure all projects strictly adhere to Health & Safety policies, company procedures, and local regulations.
• Promote a strong safety culture across all sites and operational teams.
• Ensure compliance with quality standards, authority requirements, and contractual obligations.

Team Development & Leadership

• Build, lead, and mentor a high-performance operations team.
• Conduct performance reviews of project managers and key operational staff.
• Support training and professional development initiatives for site and operations teams.
• Foster accountability, discipline, and teamwork across all project sites.

Requirements

The ideal candidate will bring 15–20 years of experience in the interior fit-out and construction industry, with a strong background in managing large teams, complex project portfolios, and multi-site operations. This role requires a leader who can balance operational control, manpower optimization, commercial awareness, and client coordination at a senior level.

Education

• Bachelor’s Degree in Civil Engineering, Construction Management, or a related field.

• Minimum 15–20 years of experience in the interior fit-out and construction industry (mandatory).
• At east 8–10 years in a senior operations or multi-project management leadership role.
• Proven experience managing multiple large-scale interior fit-out projects simultaneously.
• Strong background working with fit-out contractors in commercial, retail, hospitality, or mixed-use developments.
• GCC experience is highly preferred.

Technical & Operational Skills

• Strong understanding of interior fit-out construction methods, sequencing, and site logistics.
• Expertise in manpower planning, site operations management, and project resource control.
• Ability to interpret drawings, specifications, project schedules, and cost reports.
• Proficient in MS Office and project management/reporting tools.

Skills and Competencies

• Strong leadership and decision-making capability.
• Excellent organizational and multi-project management skills.
• Commercially minded with the ability to identify operational improvements.
• Strong negotiation, coordination, and stakeholder management abilities.
• Effective communicator with confidence at senior management and client levels.
• Ability to perform under pressure and manage fast-paced project environments.

Professional Attributes

• Senior-level professionalism with strong executive presence.
• Results-driven, disciplined, and accountable.
• Proactive, solution-oriented, and operationally focused.
• High integrity and commitment to quality and safety standards.