Team leader-Night shift

Responsibilities: Monitor Agents' performance and achieve targets

Train, coach, and evaluate the team

Handle client and provider escalations

Prepare daily reports for management

Benefits: Competitive salary.

Incentives.

Professional work environment.

1-2 years experience as a Team Leader in Call Center

Excellent English communication skills

Available for Night Shift: 7 PM - 4 AM

Leadership skills and ability to work under pressure