Director Quality -Home
Accountabilities: Lead quality operations across manufacturing partners, overseeing inspections of raw materials, in-process production, and finished goods for home product categories.
Establish and maintain quality standards, processes, and expectations across factories to ensure consistent product performance and customer satisfaction.
Partner with manufacturing teams and suppliers to improve quality control practices, support production qualification processes, and drive continuous improvement initiatives.
Investigate and resolve quality issues, including customer complaints, production defects, and non-conforming materials, through structured problem-solving approaches.
Conduct root cause analysis and implement corrective and preventive actions to reduce recurring quality challenges.
Review and evaluate factory quality performance through audits, inspection reports, and quality metrics.
Ensure manufacturing partners maintain accurate documentation, inspection records, test results, and compliance with quality requirements.
Collaborate with cross-functional teams to improve product quality, manufacturing processes, and supplier performance.
Provide guidance and expertise to factory quality teams, helping strengthen quality capabilities across the supply chain.
Requirements:
Bachelor’s degree in Science, Engineering, Manufacturing, Quality Management, or a related field.
5+ years of proven experience in quality control, quality assurance, or manufacturing quality management, ideally within consumer goods, home products, or retail industries.
Strong experience managing quality processes in manufacturing environments and working directly with factories or suppliers.
Solid understanding of quality control methodologies, inspection processes, quality standards, and continuous improvement practices.
Demonstrated ability to perform root cause analysis and develop effective corrective actions in production environments.
Strong analytical and problem-solving skills with attention to detail and a focus on operational excellence.
Excellent communication and interpersonal skills, with the ability to build strong relationships with manufacturing partners and cross-functional teams.
Ability to manage multiple priorities, influence stakeholders, and drive quality improvements in a fast-paced environment.
Experience working with global supply chains and international manufacturing partners is preferred.
Benefits:
Opportunity to lead quality initiatives within a rapidly growing global retail and technology-driven environment.
Ability to influence product quality, customer experience, and sustainable manufacturing practices.
Collaboration with international suppliers, manufacturing partners, and cross-functional teams.
High-impact role with ownership of quality strategy and operational improvements.
Opportunity to work in an innovative, mission-driven organization focused on quality, value, and sustainability.
Professional growth opportunities within a fast-scaling global business.
Inclusive culture that values collaboration, innovation, and continuous improvement.
How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether?
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