Store Manager
Job Summary
Oversee daily food services store operations to ensure efficiency, quality, and customer satisfaction while managing inventory, staff, sales, and compliance with safety regulations.
Responsibilities
- Lead daily food services store operations to ensure smooth and efficient business performance
- Manage inventory by ordering, receiving, storing, and monitoring food supplies and products to maintain stock accuracy
- Supervise, schedule, and coordinate staff to ensure adequate manpower and effective task allocation
- Maintain consistent food quality, service standards, and customer satisfaction through active monitoring and staff guidance
- Monitor sales performance, operating expenses, and stock levels to support and improve business profitability
- Ensure compliance with food safety, hygiene, sanitation, and workplace safety regulations to maintain a safe environment
- Handle customer enquiries, feedback, and complaints professionally to enhance customer experience
- Coordinate with suppliers and service providers to ensure timely delivery of goods and supplies
- Maintain accurate records of sales, inventory, staff schedules, and daily operational activities for reporting and analysis
- Identify operational issues and implement improvements to enhance service efficiency and overall store performance
Preferred competencies and qualifications
- At least 2 years of relevant experience in food services, retail operations, or food and beverage management
- Leadership skills demonstrated by supervising and coordinating teams to achieve operational goals
- Knowledge of inventory management, stock control, and basic sales reporting to support store operations
- Familiarity with food safety, hygiene, and sanitation requirements to ensure regulatory compliance
- Customer service, communication, and problem-solving skills applied to resolve issues and improve service quality
- Ability to work independently and manage daily store operations effectively
- Willingness to work shifts, weekends, and public holidays as required
- Responsible and organized approach to working in a fast-paced environment