IT Lead (English Fluency)

1. IT Operations & Governance

• Oversee end-to-end IT operations across all office locations
• Establish clear IT governance, roles, responsibilities, and escalation mechanisms
• Ensure timely incident reporting, coordination, and resolution for major IT issues

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• Bachelor’s degree or above in Computer Science, Information Systems, or related fields
• 6+ years of IT experience, including 2 - 3 years in an IT Lead or equivalent role
• Hands-on experience in IT infrastructure & operations, with solid knowledge of ITSM and security compliance
• Practical...