Customer Service Officer (Banking)

Position:Customer Service Officer (Banking Sector) Location: Jurong or Changi depending on preferred location andproximity from residence

Training: First 2 months of training will beconducted at Changi Location.

WorkTimings: Afternoon Shifts

_Afternoon Shifts:__1pm to 10 pm /2 pm to 11 pm/3 pm to12 pm ( 1 week day off and 1 weekend off )_

Job Requirements:

1. Comfortable with using computerapplications and tools.
2. Background in customer-facingroles (front or backend) is preferred.

Job Role and Responsibilities:

• Achieve set Customer Centertargets (KPIs) while upholding service quality.
• Ensure accuracy and compliance forcustomer requests.
• Promote the Bank's products andservices through cross-selling.
• Assist customers in transitioningto the Bank's digital platform based on their preferences.
• Uphold professional standards wheninteracting with customers
• Demonstrate flexibility in workdeployment as needed.
• Assist Operations in managingcustomer requests and transactional follow-ups.
• On the job training will beprovided.

Thanks,and Best Regards

KaranamVijaya Kiran

(EARegistration no: R1443178)

HP:+65 92333815

RecruitmentManager

HeliusTechnologies Pte Ltd (EA Licence No: 11C3373)

https://www.linkedin.com/in/vijay-karanam-68462131/