Software Engineer III - Enterprise Mobility & Systems Engineer

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.

Software Engineer III - Enterprise Mobility & Systems Engineer

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day—building championship teams, obsessing over fans, acting with limitless entrepreneurial spirit, and delivering with a determined and relentless mindset.

As we continue to scale our global platform, the Senior Enterprise Mobility & Systems Engineer will play a critical role in securing, scaling, and automating enterprise mobile device platforms that enable mission-critical operations.

ROLE OVERVIEW

The Senior Enterprise Mobility & Systems Engineer owns the strategy, design, deployment, and lifecycle management of enterprise mobile device platforms across iOS and Android environments, serving as the subject matter expert for SOTI MDM at scale. This role partners closely with Technology Support, Infrastructure, Security, and Operations teams to ensure mobile devices, applications, and workflows are secure, reliable, and operationally excellent — while leveraging the Microsoft Power Platform to automate workflows and reduce manual effort. The Senior Enterprise Mobility & Systems Engineer delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.

HOW WILL YOU DRIVE IMPACT

Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.

Team & Leadership Impact (Build Championship Teams)

• Partner closely with Technology Support, Infrastructure, Security, and Operations teams to align enterprise mobility solutions with business needs and operational requirements.
• Serve as the mobility platform subject matter expert, providing technical guidance and mentorship to cross-functional peers and support teams on MDM best practices, enrollment models, and security controls.
• Contribute to platform standardization, architectural decisions, and roadmap planning for enterprise mobility and endpoint technologies across the organization.

Fan & Customer Impact (Obsessed with Fans)

• Ensure frontline and field teams have reliable, secure, and performant mobile devices that support uninterrupted, mission-critical operations serving fans and customers.
• Design and enforce mobile security, compliance, and lifecycle management practices that protect the integrity of fan-facing and operational systems.
• Drive proactive device monitoring and remediation to maintain high availability and minimize disruption to fan-experience-enabling workflows.
• Translate technical platform capabilities into tangible operational outcomes that directly support the reliability of fan and customer touchpoints.

Innovation & Problem Solving (Limitless Entrepreneurial Spirit)

• Leverage Power Automate and Power Apps to automate device workflows, reporting, approvals, and operational processes, reducing manual effort and improving consistency at scale.
• Identify opportunities to improve platform stability and operational efficiency through continuous improvement initiatives, documentation, SOPs, and runbooks.
• Evaluate and integrate complementary endpoint management platforms — such as Dell Wyse Workspace Management Suite — to broaden and modernize the enterprise mobility ecosystem.
• Apply a strong systems-thinking mindset to balance operational reliability with technical innovation across mobile and endpoint environments.

Ownership & Execution (Determined & Relentless Mindset)

• Own end-to-end design, deployment, and ongoing management of SOTI MDM solutions, ensuring device reliability, compliance, and performance through strong policy design and proactive remediation.
• Participate in on-call rotations and incident response, driving thorough root-cause analysis and implementing long-term corrective actions to prevent recurrence.
• Troubleshoot complex device, OS, MDM, network, and application issues across iOS and Android environments, resolving issues with speed and precision.
• Maintain clear, accessible technical documentation that enables operational continuity and supports team scalability.

AI & DIGITAL CAPABILITY

We are building a future-ready organization. This role is expected to:

• Apply AI and technology to improve efficiency, quality, and outcomes
• Use data and digital tools to inform decisions and enhance performance
• Demonstrate curiosity and adaptability in adopting new technologies and ways of working
• Contribute to a culture of innovation and continuous improvement

CAPABILITIES & EXPERIENCE YOU BRING

Required Qualifications:

• Proven track record managing enterprise mobile device fleets using SOTI MDM in a production environment at scale across iOS and Android platforms.
• Expert-level knowledge of iOS and Android operating systems, including enterprise enrollment models, security controls, and application management.
• Strong experience designing and enforcing mobile security, compliance, and lifecycle management practices in a high-availability environment.
• Hands-on experience troubleshooting complex device, OS, MDM, network, and application issues with the ability to drive root-cause analysis and corrective action.
• Familiarity with Power Automate and Power Apps for workflow automation, reporting, approvals, and internal tooling.
• Strong systems-thinking mindset with the ability to balance operational reliability and technical innovation across cross-functional teams.
• Clear communication skills with the ability to translate technical details into operational impact and actionable outcomes for both technical and non-technical stakeholders.

WORK LOCATION

Hybrid: The primary place of performance of this role is the Company's office located in Hyderabad, India, subject to the Company's current hybrid work policy. This role currently requires in-office presence {{IN-OFFICE SCHEDULE — e.g. "Tuesday, Wednesday, Thursday" or "3 days per week"}} .

At Fanatics, we operate with a BOLD mindset—We Build Championship Teams, we're Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined & Relentless Mindset. If you're ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team. At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.

ABOUT US

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

ABOUT THE TEAM

Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com .

Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).

At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:

• Build Championship Teams
• Obsessed with Fans
• Limitless Entrepreneurial Spirit
• Determined and Relentless Mindset

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