Application Maintenance Engineer

APPLICATION MAINTAINENCE ENGINEER

Important Information

Location: Singapore

Responsibilities:

• Perform root cause analysis on incidents (application, batch and connectivity) and provide a solution for remediation.
• Prioritize defects and plan for production release based on defect criticality or align with the quarterly release
• Develop programs, support end-to-end testing in SIT, support UAT and prepare for deployment to production environments.
• Maintain Production stability by ensuring deployments have completed the necessary risk and impact assessments.
• Follow up on defect closure and meet defect closure KPI
• Share production defect support learning with QA team and development team to improve application quality and minimize future defects
• Verify and deploy programs and systems
• Troubleshoot, debug and upgrade existing software

Requirements:

Education:

• Degree in Computer Science or related discipline
• At least 8 years of relevant experience.

Essential:

• Programming / OS / Technology Skills: At least few years of experience in maintaining / managing applications in at least some of the technologies such as Java, ReactJS, Python, Oracle , Solaris, RedHat Linux , JBOSS, Openshift Container Platform, Apache, Cloud based development, IBM MQ, Kafka MQ, Connect Direct, Control-M , Tivoli, Geneos, Splunk, etc.
• Knowledge of FIS OPF (Open Payment Framework) product is a must at least in the capacity of troubleshooting, deployment, etc.
• Strong working experience with Java, Spring Boot and API (Microservices)
• Experience with databases (SQL) and Object-Relational Mapping (ORM) frameworks, such as Hibernate
• 7 or more years’ in troubleshooting and fixing issues across different technologies/platform
• Strong troubleshooting and problem-solving skills
• Experience with payment domain and SWIFT message will be a big plus
• Strong written, oral communication skills and ability to manage user/vendor/customer/stakeholders
• Ability to easily adapt to any technology/environment and lean new languages / technologies / tools
• Experience tuning Kafka components for varying traffic and performance requirements
• Experience with Incidents & Problem management & associated tools (Remedy/JIRA)
• Experience with CI/CD tools such as BitBucket / Jenkins / Sonarqube / Aldon
• Attention to details.

Technical Skills:

• Java, ReactJS, Python,
• Oracle, SQL
• Solaris, RedHat Linux, JBOSS
• Openshift Container Platform, Apache,
• IBM MQ, Kafka MQ, Connect Direct, Control-M
• Cloud based development

About Encora

Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality