Receptionist

Welcome visitors in a warm and friendly manner and directing them appropriately.

Maintains security by following procedures, monitoring checking system (TDS) and issuing visitor badges.

Answering telephones in a professional manner and appropriately handling or referring questions and requests. 

Thoughtful and provides anticipatory service whenever possible, and responds to requests in a helpful and timely manner.

Maintain all conference space tidy and presentable

Managing meeting room availability through internal reservation system (EMS)

Coordinate with clients on catering requests and liaise with on-site team and vendors

Take inventory of supplies and restock as needed

Coordinating internal and external events with Facilities Management team

Assisting with a variety of administrative tasks including printing, copying, scanning and luggage storage 

Respond to emails with reservation information, confirmation and additional details, catering enquiries and coordination

Assisting in making, altering, or canceling reservations

Answer questions regarding rooms, facilities, multimedia, setup and events

Willing to undertake any reasonable request made by management 

Requirement Be a Strong Team Player

Experience of working within a Corporate or Hotel Reception

Professional attitude

Excellent organizational skills

Multitasking and time-management skills, with the ability to prioritize tasks

Strong customer service skills

Proficiency in MS applications

Support and motivate the team to achieve a ‘best in class’ service.

Displays a high level of confidence and knowledge when carrying out duties.

Ability to be resourceful and proactive when issues arise