SALES & MARKETING EXECUTIVE – LAUNDRY SERVICES

Location : Nairobi

Duties & Responsibilities

Sales & Business Development

• Develop and implement a strategic sales plan aimed at expanding Cleanfax Laundry’s customer base and strengthening its market presence.
• Identify, prospect, pursue, and secure new business opportunities across corporate, hospitality, leisure, travel, MICE, and group segments.

• Build, maintain, and continuously develop a strong sales pipeline aligned with company objectives.
• Manage the complete sales cycle, from lead generation and prospecting to proposal development, presentations, negotiations, contracting, closing, and handover to operations.

• Consistently achieve and exceed agreed weekly, monthly, and annual sales and revenue targets.

Hospitality & Market Development

• Identify and develop business opportunities within hotels, restaurants, resorts, serviced apartments, clubs, corporate institutions, event venues, and other hospitality establishments.
• Promote Cleanfax Laundry’s services through golf events, executive retreats, weddings, conferences, corporate functions, weekend getaways, and other strategic events and activations.

• Monitor market trends, customer needs, industry developments, and competitor activities to identify new business opportunities.
• Conduct regular market research and competitor analysis to strengthen the company’s competitive position.

Client Relationship & Account Management

• Build and maintain strong, professional, and long-term relationships with existing and prospective clients.
• Develop account strategy plans for key prospects and high-value customers.

• Identify opportunities for upselling, cross-selling, account expansion, and improved customer retention.
• Proactively gather customer feedback and market intelligence to support business growth and service improvement.

• Ensure smooth handover of newly acquired accounts to the operations team while maintaining strong client relationships throughout the customer journey.

Strategic Partnerships & Networking

• Develop and maintain strategic partnerships with hotels, hospitality establishments, travel companies, event organizers, corporate organizations, clubs, and other relevant stakeholders.
• Establish strong referral networks and mutually beneficial relationships that generate sustainable business opportunities.

• Represent Cleanfax Laundry professionally at industry events, networking forums, exhibitions, promotions, and other business engagements.
• Identify and negotiate partnership opportunities that contribute to revenue growth and brand visibility.

Proposals, Commercials & Reporting

• Prepare professional proposals, quotations, presentations, and customized promotional packages based on client requirements.
• Participate in commercial negotiations and develop compelling service packages that deliver value to customers.

• Maintain accurate records of prospects, leads, opportunities, sales activities, and account performance.
• Prepare regular sales reports, pipeline updates, market intelligence reports, and performance summaries for management.

• Monitor sales performance against targets and recommend and implement corrective actions where necessary.

Key Performance Areas

The Sales & Marketing Executive will be responsible for achieving agreed performance targets, including:

➢ Weekly and monthly sales and revenue targets.

➢ New business acquisition and lead conversion.

➢ Customer retention and account growth.

➢ Development of strategic partnerships and referral networks.

➢ Participation in promotions, events, exhibitions, and industry engagements.

➢ Generation of partnership and promotional opportunities.

➢ Expansion of Cleanfax Laundry’s customer base and market presence.

➢ Achievement of agreed sales, revenue, and customer retention levels.

Qualifications & Experience

• Degree or Diploma in Sales & Marketing, Business Management, Hospitality Management, or a related field.
• 3–5 years of relevant experience in hospitality sales, laundry services sales, or related service-sector sales.

• Previous experience in laundry sales and marketing will be an added advantage.
• Proven track record of generating new business, increasing revenue, retaining clients, and growing existing accounts.

• Demonstrated ability to manage the complete sales process, including lead generation, proposal writing, presentations, negotiations, contracting, closing, and operational handover.
• Strong understanding of business development, market penetration, customer acquisition, and relationship management.

• Strong commercial awareness with sound business development and financial management skills.
• Excellent negotiation, presentation, communication, networking, and interpersonal skills.

• Experience working within a target-driven and growth-focused environment.
• Confident, ambitious, energetic, and persuasive, with the ability to work independently and use initiative.

• Strong customer service orientation and the ability to perform effectively in a fast-paced, deadline-driven environment.
• MUST possess a valid Certificate of Good Conduct.

What Cleanfax Laundry Offers:

• Competitive salary and performance-based incentives.
• Opportunities for career growth and professional development.

• A dynamic, collaborative, and performance-driven working environment.
• An opportunity to contribute directly to the growth and expansion of a growing laundry services business.

How to Apply

Interested and qualified candidates are invited to submit their application and CV quoting the reference, Sales & Marketing Executive – Laundry Services to: recruitment@cleanfaxlaundry.com

Applicants must clearly indicate their Current Role, Current Salary & Expected Remuneration. Application Deadline: 31st

August 2026

Only shortlisted candidates will be contacted.