Your tasks
- Handlecustomer enquiries via WhatsApp, Facebook, Instagram and other onlineplatforms.
- Followup with potential customers from online advertisements and promotions.
- Introducebeauty treatments and promotional to customers.
- Convertonline enquiries into confirmed facial treatment appointments.
- Manageappointment bookings, confirmations, reminders and rescheduling.
- Welcomewalk-in customers and provide professional front desk service.
- Coordinatewith beauticians to ensure smooth appointment arrangements.
- Maintainaccurate customer records and daily booking reports.
- Followup with customers who have not confirmed their appointments.
- Handle customer feedback and refer complaints to management when necessary.
