Marketing Coordinator

Company description

Raffles Hotels & Resorts

The birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

About Raffles & Fairmont Doha

Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha — where extraordinary hospitality, timeless elegance, and world-class experiences come together.

Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.

Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today’s global traveler.

Together, Raffles & Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.

About the application process

At Raffles & Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job description

We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Marketing Coordinator.

The Marketing Coordinator supports the Marketing & Communications team in developing and executing integrated marketing initiatives for two distinctive luxury hotel brands. The role is responsible for coordinating campaigns, content creation, social media activities, events, promotions, partnerships, and marketing communications while ensuring consistency with the unique brand identities and luxury standards of Raffles and Fairmont.

Working closely with Marketing, Public Relations, Sales, Revenue, Food & Beverage, and other hotel departments, the Marketing Coordinator ensures that campaigns and promotional activities are delivered accurately, creatively, and on schedule. The position also supports the management of digital platforms, marketing materials, agency relationships, and campaign reporting.

Key responsibilities:

Coordinate day-to-day marketing activities and campaigns for Raffles Doha and Fairmont Doha

Assist in developing and executing digital, social media, email, website, and traditional marketing campaigns

Coordinate content creation including photography, videography, graphic design, and copywriting

Manage and maintain social media platforms and digital marketing channels

Support the planning and execution of hotel events, activations, promotions, and seasonal campaigns

Coordinate with internal departments, creative agencies, media partners, influencers, and external suppliers

Support influencer collaborations, media visits, photo and video shoots, and promotional partnerships

Prepare marketing briefs, presentations, campaign calendars, reports, and performance updates

Monitor campaign performance, social media engagement, and marketing analytics

Ensure all marketing materials follow Raffles and Fairmont brand guidelines

Support the development and distribution of promotional materials for rooms, dining, spa, events, and hotel experiences

Assist with marketing budgets, purchase orders, invoices, and administrative requirements

Conduct competitor and market research to identify relevant hospitality and lifestyle trends

Maintain an organized marketing asset library and database

Support cross-functional communication to ensure campaigns and projects are delivered on time

Ensure all marketing communications reflect the luxury positioning and distinctive identity of Raffles and Fairmont Doha

Qualifications

What will you bring to this role?

Bachelor’s degree in Marketing, Communications, Hospitality, Business Administration, or a related field

Previous experience in marketing, communications, hospitality, luxury, or lifestyle industries preferred

Strong written and verbal communication skills in English

Excellent organizational and time management skills

Strong attention to detail and ability to manage multiple priorities

Good understanding of digital marketing, social media, content creation, and online platforms

Proficiency in Microsoft Office and familiarity with marketing and content management tools

Creative, proactive, and results-oriented approach

Strong interpersonal and communication skills

Ability to work effectively with multiple departments and external partners

Knowledge of luxury hospitality and international hotel brands is an advantage

Passion for branding, storytelling, digital marketing, and guest experiences

Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions

Foster an inclusive environment where every individual feels valued and respected

Create an environment where colleagues are empowered, supported and recognized

Additional information

Employee benefits

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

Our values

Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.

Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.

Belonging: We celebrate our differences. We support each other and we always stand together.

Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.

Integrity: We build trust through mutual respect and being authentic.

Diversity & inclusion

We are committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.