Support Specialist position

Due to the growing volume of projects, our partner is looking for a Support Specialist  with  Farsi and English language  skills to join their team.

Providing support to clients and partners regarding company's products and services dealing with financial and technical questions;

Answering all online referrals via phone, email and chat;

Solving technical questions and issues with the IT department;

Instructions and manuals preparation for clients and partners;

Live chat support;

Participation in different company’s projects.

Fluent Farsi, English - upper intermediate;

Experience in support or sales at least 1 year;

University degree (preferably economic / finance);

Knowledge of financial markets is preferable.

Comfortable office in Armenia with the superior climate and accommodations as well;

Good motivation program (fix salary+bonuses);

Work by shifts (including night shifts);

Opportunity for professional growth;

Great team.