Business Development /Sales Executive

Responsibilities:

Business Development & Prospecting:

Identify and pursue new business opportunities through cold calling, telemarketing, emails, networking, referrals, events, and digital channels. Research target markets, organisations, and decision-makers. Generate and qualify leads. Build strategic relationships with prospective customers and partners.

Sales & Customer Acquisition:

Conduct discovery meetings to understand customer needs. Present EnrolWeb's products and solutions. Prepare quotations, proposals, and commercial offers. Negotiate and close new business opportunities. Meet assigned revenue and customer acquisition targets.

Account Management:

Serve as the primary relationship manager for assigned customer accounts. Build long-term relationships to ensure customer satisfaction and retention. Manage renewals, upselling, and cross-selling opportunities. Conduct periodic customer reviews and identify opportunities for account growth. Ensure prompt follow-up on customer enquiries and requests.

Pipeline & CRM Management:

Maintain an active pipeline of qualified opportunities. Update all customer interactions and opportunities in the CRM. Track prospects from lead through to closed business and ongoing account management. Ensure timely follow-up on all opportunities.

Collaboration:

Work closely with Digital Marketing on lead generation campaigns. Coordinate with Service Delivery to ensure smooth customer onboarding and excellent service delivery. Work with Finance on quotations, invoicing, and payment follow-up where required.

Reporting:

Submit weekly reports on: Prospecting activities Qualified leads generated Sales pipeline Revenue achieved New customers acquired Renewals and upsells Customer account status 

Requirements:

Minimum qualification of a BSC 3 years of previous experience in a similar role