Network Engineer

Network Delivery and Engineering

• Execute network discovery across 450+ device estate using ServiceNow Discovery and Service Mapping.
• Validate, reconcile and remediate CMDB configuration item (CI) data for network assets and relationships.
• Onboard network devices and dependencies into the ESM/ServiceNow platform with accurate attributes and mappings.
• Define and refine discovery patterns, probes and credentials for reliable, repeatable network discovery.

· Troubleshoot discovery gaps and data-quality issues, driving them to resolution. Documentation, Support and Governance

• Document onboarding procedures, discovery configuration and CMDB data standards for network assets.
• Support ongoing data-quality governance and hand over repeatable processes to the permanent team.

Skillset (Must have): Minimum 5 years of experience in network engineering/operations with exposure to CMDB and IT service management. Hands-on experience in ServiceNow Discovery and Service Mapping. Strong understanding of CMDB data models, CI relationships and data-quality practices. Possess solid network fundamentals (routing, switching, firewalls) to interpret discovered topology. Experience in scripting/automation (Python, PowerShell) for data reconciliation is an advantage. Detail-oriented with strong data-validation discipline. A good team player with excellent written and verbal communication skills, and strong interpersonal skills to coordinate across diverse stakeholders and vendors.