User Experience Designers / Business Analyst

• Gather, analyse, and document business, functional, and user requirements

• Conduct stakeholder interviews, workshops, and requirement-gathering sessions
• Analyse existing business processes and systems to identify pain points and improvement opportunities

• Develop user personas, user journeys, information architecture, and navigation structures
• Create wireframes, mock-ups, interactive prototypes, and high-fidelity UI designs

• Design intuitive and consistent user interfaces for web and mobile applications
• Conduct usability reviews and incorporate stakeholder and user feedback into design iterations

• Establish and maintain UI/UX design standards, reusable components, and design guidelines
• Work closely with developers and solution architects to ensure designs are technically feasible and correctly implemented

• Support User Acceptance Testing (UAT), including preparation of scenarios, clarification of requirements, and issue resolution
• Facilitate requirement clarification and manage requirement changes throughout the project lifecycle

• Maintain requirements traceability and relevant functional/design documentation
• Participate in Agile ceremonies including backlog refinement, sprint planning, reviews, and stakeholder demonstrations

Required Skills and Experience:

• Experience in both UI/UX design and business analysis for enterprise applications
• Strong understanding of user- centred design and UX design principles

• Proficiency with UI/UX design and prototyping tools such as Figma or equivalent
• Experience creating wireframes, interactive prototypes, user journeys, process flows, and high-fidelity UI designs
• Experience gathering, analysing, and documenting business and functional requirements

• Experience developing user stories, acceptance criteria, use cases, and functional specifications
• Familiarity with business process modelling and requirements traceability

• Familiarity with accessibility and responsive design considerations
• Strong stakeholder engagement, facilitation, communication, and presentation skills

• Ability to translate complex business requirements into simple and intuitive user experiences
• Strong analytical, problem-solving, and documentation skills

• Exposure to system modernization or application revamp projects is preferred
• Familiarity with enterprise-scale applications or public sector projects

• Experience working in Agile or collaborative delivery environments