About Us:
Outpost is building the backbone of freight. We’re reinventing how supply chain infrastructure works in America with carrier agnostic truck terminals. As a vertically integrated real estate, operations, and technology company, we acquire and operate mission-critical real estate across the country to serve the largest logistics providers in the world. Backed by $500M from Greenpoint Partners, we’re scaling and building the most valuable logistics network in the country.
We thrive on accountability, integrity, and a shared drive to raise the bar. If you’re excited to reshape the industry alongside a high-performance team with a championship mindset that executes relentlessly, welcome aboard.
Role Summary:
The Yard Operations Associate is responsible for ground-level operational excellence at their designated yard. This role involves managing daily operational tasks, maintaining site safety and security, and providing exceptional customer service.
Key Responsibilities:
- Operational Oversight:
- Manage day-to-day yard operations, including the check-in/check-out process for trucks, trailers, and other rolling equipment.
- Maintain an accurate and comprehensive record of all equipment entering and exiting the facility.
- Coordinate with dispatchers and drivers to ensure efficient yard organization and flow.
- Conduct regular yard inspections, addressing safety and maintenance issues promptly.
- Customer Service:
- Act as an on-site contact for drivers and customers, providing support and resolving issues efficiently.
- Gather feedback from customers and drivers to identify opportunities for service improvement.
- Monitor and adapt to regional economic trends to improve customer satisfaction.
- Safety and Security:
- Enforce all safety guidelines and protocols, promoting a culture of safety within the facility.
- Monitor access points, surveillance systems, and overall yard security to ensure asset protection.
- Conduct routine safety drills and ensure compliance with Occupational Safety and Health Administration (OSHA) standards.
- Collaboration and Reporting:
- Provide weekly operational reports, highlighting trends, challenges, and opportunities.
- Support strategic initiatives by providing insights on customer behavior and yard utilization.
Qualifications:
- High school diploma or equivalent; additional certifications or training in logistics or operations management preferred.
- Proven experience in an operations or logistics role, preferably within a truck or equipment yard environment.
- Strong problem-solving and decision-making skills with a proactive, "can-do" attitude.
- Basic computer literacy, including proficiency in Google Workspace, Slack, and CRM systems.
- Excellent communication skills and the ability to engage with customers and team members effectively.
- Ability to work outdoors in varying weather conditions and perform physical tasks as needed.
Preferred Qualifications:
- Prior supervisory experience within a logistics or operations environment.
- Familiarity with yard management systems and operational tracking tools.
- Knowledge of OSHA safety regulations and best practices.
- Experience analyzing and adapting to regional economic variables to improve operational efficiency.
- Valid Commercial Driver’s License (CDL A or C).
Reporting Structure:
The Yard Operations Associate reports directly to the Regional Director and collaborates with other yard-level staff and corporate teams to achieve operational excellence.
Available Shift:
- Shift: Monday - Friday: 8:00 am - 5:00 pm
- This is an on-site role located at 1511 Fulghum Rd, Hutchins, TX, 75141.
Outpost is an Equal Opportunity Employer and Prohibits Discrimination of Any Kind