Sales Manager
Our client is a leading Korean manufacturer of Printed Circuit Boards (PCB) and advanced IC packaging substrates serving global semiconductor customers. The products support high‑performance applications across OSATs, IDMs, and related semiconductor ecosystem partners. They are expanding our operations in Southeast Asia and seeking a qualified Sales Manager to join their Singapore office.
Position Summary
The Sales Manager is responsible for managing customer accounts, driving sales growth, and supporting technical‑commercial engagements for PCB and substrate products. The role requires strong negotiation capabilities, technical understanding of semiconductor packaging materials and processes, and prior experience in the semiconductor or related high‑tech manufacturing industries.
Sales & Account Management
- Manage existing customer accounts and develop new business opportunities within the semiconductor sector.
- Lead the sales process including inquiry handling, quotation preparation, commercial negotiation, and contract finalization.
- Monitor customer forecasts, demand changes, and production schedules to ensure alignment with internal planning teams.
- Prepare sales reports, forecasts, and performance updates for management review.
Customer Engagement
- Maintain regular communication with customers, including procurement, engineering, and program management teams.
- Address customer inquiries, coordinate issue resolution, and support ongoing project activities.
- Facilitate customer visits, audits, and technical discussions with internal engineering and manufacturing teams.
Technical & Product Support
- Understand customer technical requirements and product specifications related to PCB and substrate technologies.
- Coordinate with engineering, R&D, and production teams in Korea to support qualification builds, technical reviews, and product improvements.
- Provide basic technical explanations of product capabilities, materials, stack‑ups, and manufacturing processes.
Commercial & Negotiation Activities
- Conduct price negotiations and manage commercial terms in accordance with company policies and profitability targets.
- Analyze market pricing, cost structures, and competitive conditions to support decision-making.
- Support long‑term supply agreements and strategic customer programs.
Market & Industry Analysis
- Track industry developments, customer roadmaps, and competitor activities within the semiconductor packaging ecosystem.
- Provide periodic market intelligence and recommendations to management.
Qualifications
Required
- Bachelor’s degree in Engineering, Materials Science, Electronics, Business, or a related discipline.
- 3–8 years of sales, account management, or business development experience in the semiconductor, PCB, substrate, EMS, or related high‑tech manufacturing industries.
- Strong negotiation skills with experience managing high‑value commercial discussions.
- Technical understanding of PCB/substrate manufacturing processes (e.g., HDI, buildup layers, MSAP/SAP, materials, reliability considerations) preferred.
- Strong communication and presentation skills.
- Ability to work effectively with cross‑functional teams, including overseas headquarters.
- Willingness to travel regionally as required.
Preferred
- Experience working with OSATs, IDMs, or module makers in Southeast Asia.
- Familiarity with semiconductor packaging technologies such as FCBGA, FC‑CSP, SiP, PMIC, or memory packaging.
- Experience in a Korean or multinational manufacturing environment.