(HQ) HR Specialist

OVERALL JOB PURPOSE

The HR Specialist will be responsible for HR operational activities and benefits administration, while also providing support for HR business partnering initiatives.

KEY RESPONSIBILITIES

1. HR Operations Support & Compliance

• Maintain accurate employee records, including personnel files and HR system data, with a high level of confidentiality.
• Process employment lifecycle transactions, including onboarding orientation, transfers, status changes, and offboarding process.
• Process work permit/visa applications and support expatriate logistics.
• Prepare headcount and other HR-related analytical reports, and respond to employee inquiries on HR matters.
• Support compliance with labor laws and company policies by following HR procedures and flagging potential issues to the HR Manager.

2. Benefits Administration

• Administer group insurance enrollment, changes, and renewals, as well as coordinate annual health check-ups.
• Coordinate the administration and logistics of corporate benefits programs (e.g., service awards).

3. HR Business Partnering Support

• Collaborate with internal stakeholders and regional HR teams on group-wide HR initiatives.
• Support HR projects, including project tracking, data analysis, and preparing communication materials.
• Act as a first point of contact for employee concerns and escalate them to the HR Manager as needed.

ESSENTIAL JOB QUALIFICATIONS

Education / Technical Skills

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
• Proficient in MS Office, especially Excel for HR data analysis and reporting, and PowerPoint/Word for communication materials.
• Experience with HRIS systems is a plus; familiarity with AI tools (e.g., Claude) is a plus.

Knowledge / Work Experience

• 2-3 years of experience in HR administration or HR generalist roles.
• Working knowledge of Taiwan labor laws and statutory requirements (Labor Standards Act, labor/health insurance, pension).
• Experience supporting multi-site or regional HR teams is preferred.
• Strong attention to detail, a high level of confidentiality, growth mindset, and good communication and problem-solving skills.
• Fluent in English and Mandarin (written and spoken); experience in MNC or logistics environments preferred.