Be responsible for pre-sales support for business customers in China market.
Answer customer calls, respond to customer inquiries, identify their purchasing needs, assist them in online purchases, and contribute to the company's sales performance.
Chat simultaneously with multiple customers online, type quickly, handle customer issues promptly, identify potential purchasing needs, and assist customers in completing online...
Fluent in Mandarin (HSK5-6) speaking, listening, reading and writing.
Good English reading and writing skills, and proficient in using office software.
Candidates with experience in Sales/Presales/Telesales.
Strong learning ability and excellent communication skills.
Able to handle work pressure and complete tasks efficiently.