Operations Manager (BPO) - English Fluent - HN, HCM

YOU WILL:

The Operations Manager shall have responsibilities pertaining only to this function. The Operations Manager should be present at all operational reviews, plus all strategic reviews and ad hoc meetings. The Operations Manager shall be ultimately responsible for operational management to fulfill Microsoft requirements including but not limited to readiness, quality and eminency.

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OUR IDEAL CANDIDATES:

• Fluency in English (additional Chinese proficiency is a plus)
• At least 3 years of experience as an Operations Manager in IT industry or B2B services. - Tech-savvy with strong technical aptitude
• Strong in following skillsets:
• Service / Soft skill communication
• Presentation
• Planning, Resource Organizing, Data Analyzing...