Պրեմիում հաճախորդների մենեջեր

Your tasks

• Identify and attract Premium customers, and conduct negotiations
• Provide professional advisory services and high-quality customer support to Premium customers
• Promote and sell the Bank’s products and services (cross-selling and up-selling), and perform cash and non-cash transactions
• Continuously assess customers’ needs and opportunities, and present relevant banking solutions and new service offerings
• Manage customers’ active and passive portfolios
• Ensure proper documentation and related administrative processes are completed accurately and timely.

Requirements

• Knowledge of banking legislation
• Good command of Russian and English languages
• Proficiency in MS Office

Professional Competencies and Personal Attributes

• Strong customer service and advisory skills
• Negotiation and collaboration skills
• Proactive mindset
• Analytical thinking and problem-solving skills
• Flexibility and adaptability
• Determination and result-oriented approach