Sales Manager

About the company

At Aldar, we create exceptional communities and destinations that enrich lives and deliver outstanding experiences. As one of the region's leading real estate developers, we are committed to innovation, sustainability, excellence, and customer satisfaction across our residential, commercial, retail, hospitality, and mixed-use developments.

Your tasks

We are seeking an ambitious and results-driven Sales Manager to join our sales team. In this role, you will drive residential property sales, build strong client relationships, and deliver an exceptional customer experience throughout the sales journey.

You will connect prospective buyers with Aldar's developments, understand their needs, and recommend suitable property and investment opportunities. Working closely with brokers, corporate clients, high-net-worth individuals (HNWIs), and existing customers, you will manage the full sales cycle from lead generation through to transaction completion while consistently achieving sales targets.

Duties and responsibilities Business Development & Sales

• Generate and qualify new sales opportunities through networking activities, marketing campaigns, referrals, broker partnerships, and existing customer relationships.
• Identify, engage, and develop relationships with prospective buyers across local and international markets.
• Conduct property presentations, site tours, and customer consultations to showcase Aldar developments and investment opportunities.
• Prepare and present sales proposals and commercial offers tailored to customer requirements.
• Achieve and exceed individual quarterly and annual sales targets while contributing to overall business objectives.
• Maintain and continuously expand a robust client database and ensure accurate CRM management.
• Build long-term relationships with high-net-worth individuals, investors, corporate clients, and brokerage partners.
• Provide a consultative sales approach by understanding client needs and recommending suitable property solutions.
• Advise customers on investment opportunities, market trends, project features, and long-term value propositions.
• Manage the sales pipeline effectively and ensure all leads and opportunities are appropriately tracked and progressed.

Client Relationship Management & Sales Operations

• Deliver exceptional customer service throughout the entire sales journey.
• Conduct property viewings and showcase available inventory while highlighting key features, amenities, and community benefits.
• Support customers through the transaction process, ensuring a seamless and professional experience.
• Prepare, review, and manage sales contracts, booking forms, payment plans, and associated documentation.
• Ensure all sales activities comply with regulatory requirements, company policies, and internal governance standards.
• Act as a trusted advisor by providing guidance on financing options, legal requirements, ownership processes, and market insights.
• Respond promptly and professionally to customer enquiries regarding pricing, availability, payment structures, and property features.
• Resolve customer concerns and collaborate with internal stakeholders to ensure positive outcomes and customer satisfaction.
• Manage show homes and property exhibitions to maintain world-class presentation standards.

Stakeholder & Relationship Management

• Develop and maintain strong working relationships with brokers, channel partners, investors, and key stakeholders.
• Collaborate with marketing teams on lead generation initiatives and sales campaigns.
• Support promotional events, property launches, exhibitions, and networking opportunities to increase market awareness and sales performance.
• Represent the Aldar brand professionally and uphold the highest standards of customer engagement.

Compliance, Ethics & Governance

• Adhere to all company policies, procedures, and regulatory requirements.
• Operate with the highest levels of integrity, professionalism, and ethical conduct.
• Comply with Aldar's Anti-Bribery Management System (ABMS) requirements and responsibilities.
• Identify, assess, and appropriately escalate any risks related to unethical or non-compliant business practices.
• Maintain confidentiality and safeguard customer and business information at all times.

Sustainability & Health, Safety and Environment (HSE)

• Support Aldar's sustainability objectives through responsible business practices.
• Promote the efficient and responsible use of resources within daily operations.
• Adhere to environmental, health, safety, and wellbeing policies and procedures.
• Contribute to a culture of safety, sustainability, and continuous improvement.

Requirements

This is an exciting opportunity for an experienced real estate professional with strong knowledge of the UAE and GCC property markets and a proven track record of delivering high-value sales results.

Experience and qualifications Qualifications

• Bachelor's Degree or Diploma in Business, Real Estate, Marketing, or a related discipline.
• Professional real estate certifications or licences would be advantageous.
• Demonstrated expertise in luxury real estate sales, broker relationship management, channel partnerships, and high-net-worth individual (HNWI) client engagement.

• Minimum 4 years' experience in residential real estate sales.
• Proven track record of achieving sales performance of AED 100 million+ annually.
• Proven success in luxury real estate sales, broker management, channel partnerships, and acquiring and managing relationships with HNWI clients.
• Strong knowledge of the UAE and GCC real estate market.
• Experience working with HNWIs, investors, developers, brokers, and corporate clients.
• Proven ability to manage complex sales transactions and maintain high levels of customer satisfaction.