Housekeeping Supervisor

The Housekeeping Supervisor is responsible for supervising the daily housekeeping operations to ensure guest rooms, public areas, and service areas are maintained to the highest standards of cleanliness, presentation, and guest satisfaction in accordance with hotel and Accor brand standards. Key Responsibilities Supervise and support the daily operations of the Housekeeping team

Inspect guest rooms, public areas, and service areas to ensure cleanliness and quality standards are met

Ensure guest rooms are cleaned, inspected, and released on time

Attend to guest requests and resolve housekeeping-related concerns promptly

Coordinate with Front Office regarding room status and Engineering on maintenance issues

Monitor housekeeping supplies, linen inventory, and Lost & Found procedures

Conduct daily briefings, provide on-the-job training, and support the development of team members

Ensure compliance with hotel policies, safety procedures, hygiene standards, and Accor brand guidelines

Promote teamwork, excellent guest service, and environmental sustainability initiatives

Perform any other duties assigned by the Housekeeping Manager

Qualifications & Experience Diploma, NITEC, or equivalent qualification in Hospitality or a related field is preferred

Minimum 4 years of supervisory experience   in Housekeeping within the hospitality industry

Good knowledge of housekeeping operations, cleaning standards, and guest service

Strong leadership, communication, and organizational skills

Detail-oriented with the ability to work under pressure

Flexible to work shifts, weekends, and public holidays

Proficient in Microsoft Office; knowledge of Opera Cloud PMS is an advantage