Restaurant Manager
Skilyrði:LeadPrincipal
About the company
Fotia is a Greek restaurant in Singapore that celebrates the vibrant flavours, rich culinary traditions and warm hospitality of Greece. We are looking for an experienced and hands-on Restaurant Manager to oversee daily operations, lead the service team, manage events and drive business performance while delivering an exceptional dining experience.
Your tasks
1. Restaurant Operations
- Oversee daily restaurant operations to ensure smooth and efficient service.
- Maintain high standards of food quality, service, cleanliness and presentation in collaboration with the kitchen team.
- Manage reservations, table allocation and service flow, particularly during peak periods.
- Ensure compliance with food safety, hygiene, workplace safety and relevant Singapore regulatory requirements.
2. Team Leadership & Development
- Lead, motivate and supervise the front-of-house team to maintain high service standards.
- Recruit, train and develop team members, ensuring consistent execution of service procedures.
- Manage staff scheduling, manpower allocation, attendance and performance.
- Foster a positive, professional and guest-focused working environment.
3. Guest Experience & Service Excellence
- Deliver warm, attentive hospitality that reflects Fotia’s Greek dining concept.
- Handle guest feedback, complaints and special requests professionally.
- Ensure the team has a strong understanding of the menu, Greek cuisine and beverage offerings.
- Build relationships with regular guests and encourage repeat business.
4. Event Management & Private Dining
- Plan, coordinate and execute restaurant events, private dining functions, corporate gatherings and group bookings.
- Liaise with clients to understand event requirements, prepare proposals and coordinate menus, seating arrangements, budgets and timelines.
- Coordinate with the kitchen and service teams to ensure seamless event execution.
- Manage event enquiries, quotations, bookings, deposits and post-event follow-ups.
- Develop creative event packages and initiatives to generate additional revenue.
- Ensure all events meet Fotia’s service standards and deliver a memorable guest experience.
5. Financial & Business Performance
- Monitor sales performance, revenue, labour costs and operating expenses to achieve business targets.
- Manage inventory, purchasing, stock control and wastage.
- Implement upselling strategies and promotional initiatives to improve revenue and average spending.
- Monitor event profitability and identify opportunities to grow private dining and group business.
- Prepare operational reports and recommend improvements to enhance profitability.
6. Brand Standards & Continuous Improvement
- Uphold Fotia’s brand identity, service philosophy and operating procedures.
- Work closely with the kitchen and management teams to improve operational efficiency and service consistency.
- Identify opportunities to enhance the guest experience, strengthen customer loyalty and grow the restaurant’s reputation.
Requirements
- Minimum 5 years of relevant F&B experience, including experience in a restaurant supervisory or managerial role.
- Proven experience in restaurant operations, team leadership and event management.
- Strong organisational, communication, negotiation and problem-solving skills.
- Experience managing private dining, corporate functions or group events will be an advantage.
- Good understanding of restaurant financials, cost control, inventory management and sales performance.
- Customer-oriented, hands-on and able to lead a team in a fast-paced environment.
- Knowledge of food safety, hygiene standards and relevant Singapore F&B regulations.
- Passion for hospitality, food and delivering excellent guest experiences.
What we offer
- Competitive remuneration.
- The opportunity to take ownership of restaurant operations and event execution.
- A collaborative environment where you can contribute to business growth and service excellence.
Other
Working Schedule
- Work week: 5.5 days per week.
- Monday: Weekly day off.
- Tuesday: Half-day off.
- Other days: Working hours according to the restaurant’s operational requirements, including weekends and public holidays.