Project Coordinator

Project Coordination and Management

Coordinate translation, interpretation, and localization projects from initiation to completion.

Review project requirements, including scope, language pairs, deadlines, and client specifications.

Assign and coordinate with translators, interpreters, editors, and other language professionals based on project requirements.

Monitor project timelines, milestones, and deliverables to ensure timely completion.

Track project progress and provide regular updates to clients and relevant internal teams.

Ensure that project files, documents, and resources are properly organized and maintained.

Client Communication and Coordination

Serve as a primary point of contact for clients regarding project requirements, updates, and concerns.

Communicate with clients to clarify instructions, specifications, and expectations.

Prepare and send project-related communications, quotations, confirmations, and updates as needed.

Address client concerns professionally and coordinate with the appropriate teams to resolve issues.

Maintain positive and professional relationships with clients throughout the project lifecycle.

Resource and Vendor Coordination

Coordinate with translators, interpreters, and external service providers to confirm availability and project assignments.

Monitor resource availability and ensure that project requirements are adequately supported.

Follow up on deliverables and address potential delays or resource-related concerns.

Maintain accurate records of assigned resources and project status.

Quality and Delivery Monitoring

Review project deliverables for completeness and compliance with client requirements.

Coordinate quality checks and revisions with the appropriate team members.

Ensure that files are properly formatted, organized, and ready for client delivery.

Identify potential issues that may affect project quality, timelines, or client satisfaction.

Support the implementation of corrective actions when necessary.

Administrative and Reporting Tasks

Maintain accurate project records, trackers, and documentation.

Prepare project status reports and other operational updates.

Monitor project-related deadlines, approvals, and pending requirements.

Assist in tracking project costs, purchase orders, and billing-related documentation, as applicable.

Support the Project Management team in improving workflows and processes.

Bachelor’s degree in Business Administration, Management, Communications, or a related field.

Previous experience in project coordination, project management, customer service, operations, or a related role is preferred.

Experience in the translation, localization, interpretation, or language services industry is an advantage.

Strong organizational and time management skills.

Excellent written and verbal communication skills.

Ability to manage multiple projects, tasks, and deadlines simultaneously.

Strong attention to detail and problem-solving skills.

Ability to coordinate effectively with clients, internal teams, and external service providers.

Proficiency in Microsoft Office and Google Workspace.

Willingness to learn project management tools and industry-specific systems.

Ability to work independently and collaboratively in a fast-paced environment.

Willingness to work on-site in Ortigas, Pasig City.