Administrative Manager
Key Responsibilities
- Administrative Affairs Strategy & Organization
Lead and develop the Administrative Affairs function, including organizational structure, policies, procedures, service standards, and KPIs.
Review and optimize administrative processes, resources, costs, and service quality.
Lead, develop, and evaluate the performance of the Administrative Affairs team.
- Transportation & Fleet Management
Manage employee and goods transportation operations covering company-owned and outsourced fleets.
Develop transportation policies, optimize routes and fleet utilization, and control operating and maintenance costs.
Manage transportation vendors, contracts, service levels, fleet compliance, and vehicle maintenance.
Lead and supervise the Transportation team and ensure reliable and efficient service delivery.
- Facilities & Infrastructure Maintenance
Manage building, facility, utility, and infrastructure maintenance activities.
Establish preventive maintenance plans, service standards, and maintenance KPIs.
Ensure timely resolution of facility issues and effective management of maintenance contractors and costs.
- Housekeeping & Cleaning Services
Manage factory and administrative area cleaning operations and manpower.
Establish cleaning standards, schedules, inspection mechanisms, and performance KPIs.
Ensure a clean, hygienic, and well-maintained working environment.
- Security & CCTV
Manage security operations, access control, visitor management, and security service providers.
Establish and maintain security policies, procedures, incident reporting, and emergency response standards.
Oversee CCTV monitoring and ensure effective coverage, utilization, and reporting.
- Employee Accommodation
Manage company-provided accommodation, including leased apartments and related services.
Establish accommodation policies, standards, allocation procedures, and cost-control measures.
Manage landlords, service providers, maintenance, and accommodation-related contracts.
- Catering & Employee Meals
Manage outsourced catering and employee meal services.
Ensure compliance with food quality, hygiene, quantity, timing, and service standards.
Monitor supplier performance, costs, employee satisfaction, and contractual compliance.
- Vendor & Contract Management
Manage key administrative service providers and ensure compliance with agreed SLAs, KPIs, quality standards, and contracts.
Support vendor evaluation, negotiation, renewal, and performance improvement.
Identify opportunities for cost optimization and service enhancement.
- Performance, Compliance & Continuous Improvement
Establish and monitor department-wide KPIs, SLAs, dashboards, and performance reports.
Ensure compliance with company policies, internal controls, HSE requirements, and applicable regulations.
Identify operational risks and drive continuous improvement, standardization, and cost-efficiency initiatives.
Qualifications & Experience Bachelor’s degree in Business Administration, Engineering, Logistics, Facility Management, or a related field.
+15 years of relevant experience , including significant managerial experience in Administrative Affairs, Facilities Management, Fleet/Transportation, or a similar multidisciplinary function.
Proven experience managing multiple administrative services within a large industrial/manufacturing environment .
Strong experience in fleet and transportation management, facilities, maintenance, security, accommodation, catering, and outsourced service management.
Demonstrated experience in developing policies, procedures, organizational structures, KPIs, SLAs, and internal controls.
Strong vendor, contract, budget, and cost-management experience.
Excellent leadership, communication, negotiation, problem-solving, and analytical skills.
Strong ability to lead teams, manage multiple stakeholders, and drive organizational change.
Good command of English and strong proficiency in MS Office and administrative reporting tools.