Support Engineer | It's time to level up your career
Skilyrði:Hybrid
Launch your networking career with a fast-growing tech company where you'll learn cutting-edge connectivity solutions while making a real impact.
Join an ambitious international technology company that designs and manages advanced connectivity solutions for businesses across the globe.
As the company continues to grow, we're looking for aSupport Engineereager to develop technical expertise, deliver outstanding customer support, and work with innovative networking technologies in a collaborative environment.
Support Engineer - Tasks & Responsibilities
- Provide1st & 2nd line technical supportvia phone and ticketing system.
- Configure and preparenetwork devicesbefore customer deployment.
- Monitor thenetwork infrastructureand proactively identify potential issues.
- Managehardware inventoryand ensure equipment readiness.
- Supporton-site installationsfor customer deployments when required.
- Participate in anon-call rotationto help deliver high service availability.
Support Engineer - It's a match if
- Has a good understanding ofTCP/IP networking,VLANs,VPNs,WAN/LAN, and basicfirewall configuration.
- Is eager to learn modern technologies such asSD-WAN,SDN, and hybrid connectivity.
- Demonstrates excellentcustomer serviceand problem-solving skills.
- Is proactive, curious, and enjoys working in afast-pacedenvironment.
- SpeaksFrench and Englishfluently; Dutch is a strong advantage.
- Holds a driving licence or is willing to travel occasionally for customer installations.