Ocean Export Operation - Freight Forwarding

• Industry Experience Requirement:

Candidates must have solid hands-on experience in the Freight Forwarding industry, particularly in Ocean Freight and Export Operations. Experience in managing ocean freight operations and dealing with international carriers is essential for this position. Job Overview: The Senior Export Operations professional will maintain a leadership position within the Ocean Freight product, serving as a functional lead for strategic development within the overall transportation market. Key Responsibilities:

• Direct and manage all operational services within the unit.
• Meet or exceed established business and profit growth targets; remain accountable for product P&L at the unit level.
• Maintain strategic relationships with appropriate carriers and negotiate contracts, including pricing and service standards.
• Manage the vendor (carrier) base to ensure strategic compliance with company goals and objectives.
• Ensure compliance with all applicable laws and regulations.
• Develop and implement new business opportunities with existing and prospective customers.
• Develop and implement new product and service offerings to meet customer needs in line with company goals and objectives.
• Work with staff members to ensure individual and unit KPIs are consistently achieved.
• Oversee workloads and resource allocation to ensure all requests are handled within predefined service levels, company SOPs, and client instructions.
• Report relevant unit operational statistics to top management.

• 3-6 Years of Experience
• Proven experience in the Freight Forwarding industry is a MUST.
• Strong background in Ocean Freight and Export Operations.
• Experience in carrier management, shipping operations, and international logistics.
• Strong leadership, negotiation, and operational management skills.