People Systems Specialist

The People Systems Specialist is responsible for the day-to-day administration, support, and optimization of the organization’s People Team technology ecosystem, anchored by the Ceridian Dayforce platform. This role supports core HRIS functionality along with connected systems including the Applicant Tracking System (ATS), engagement survey tools, recognition platforms, and performance management systems.

This position plays a key role in maintaining system integrity, improving processes, and supporting a high-performing sports organization. The People Systems Specialist partners closely with cross-functional stakeholders to enhance the employee experience, ensure accurate data, and help deliver efficient, scalable People processes.

This is a hands-on role for someone who thrives in a fast-paced, team-oriented environment and enjoys working directly in systems to solve problems and improve operations.

ESSENTIAL FUNCTIONS:

People Systems Administration & Support

Administer and maintain Dayforce and other People Team systems (ATS, engagement, recognition, performance)

Configure and support workflows, forms, organizational structure and business processes in the HRIS

Serve as a primary point of contact for system questions, troubleshooting, and issue resolution

Manage user access, security roles, and permissions across systems

Assist with system updates, releases, testing, and new functionality

Data Management & Integrity

Maintain accurate and secure employee data across all People systems

Perform routine audits and resolve discrepancies between systems

Support data governance practices and ensure compliance with policies and regulations

Maintain documentation related to system processes and data standards

Reporting & Analytics

Build and maintain standard and ad hoc reports across People systems (recruiting, engagement, performance, etc.)

Support data requests from People Team and business stakeholders

Analyze trends and deliver actionable insights

Process Support & Optimization

Identify opportunities to streamline and improve People Team workflows through system enhancements

Support automation of manual processes across the employee lifecycle (recruiting, onboarding, payroll, engagement, performance)

Assist in documenting processes, procedures, and system configurations

Enhance employee experience through effective system use

Integrations & Technical Coordination

Support integrations between Dayforce and third-party systems (ATS, payroll, benefits, etc.)

Assist with troubleshooting data flow and integration issues in partnership with IT and vendors

Participate in testing and validation of system changes and integrations

Support onboarding of new entities or system expansions as needed

Cross-Functional Partnership

Partner with the People Team, Talent Acquisition, Payroll, IT, Finance, and other stakeholders

Gather requirements and support implementation of system improvements

Provide end-user training and guidance

Support People Team programs, including recruiting, engagement initiatives, and performance cycles

NONESSENTIAL FUNCTIONS:

Advise team on report selection based on data needs

Collaborate with colleagues to resolve data and data source issues

Ensure high standards of data privacy, accuracy, and quality

Collaborate with cross-functional teams to identify areas for improvement and implement solutions that enhance efficiency and employee experience.

Acts as a technical expert across People systems, including APIs and integrations

Utilize automation tools when possible to streamline the experience of all people

Analyze workforce metrics and recommend improvements

Support design and implementation of systems for operational needs

Manage the workflow of people processes during the employee lifecycle

Must be motivated, reliable, and able to work independently or as part of a team

Maintain professionalism when communicating with internal and external contacts

Present findings using various analytical and visual tools

Demonstrates accuracy, efficiency, and ability to meet deadlines

Strong attention to detail and organizational skills

The ability to gather and quickly analyze information skillfully and develop effective solutions

Will adjust work schedule to meet departmental demands

Will keep appropriate information confidential

Will accept other responsibilities and duties required by the supervisor consistent with the objectives and essential functions of this position. Such responsibilities shall be incorporated into the position description if they are ongoing.

QUALIFICATIONS:

Education & Experience

Bachelor’s degree in Human Resources, Business, Information Systems, or related field (or equivalent experience)

At least 3 years of HRIS or People systems experience

Hands-on experience with HCM systems (Dayforce strongly preferred)

Experience supporting multiple People systems (ATS, engagement, performance, or recognition tools)

Thorough knowledge of HR principles, best practices, and federal/local regulations

Experience on HR/People teams with providing and actioning on quantitative reporting and analytics

Experience turning data into a narrative with visualizations (e.g. charts, graphs, tables) and presenting to HR professionals and Leaders

Working knowledge of capacity planning and/or HR Operations

Technical Skills

Experience with system configuration, reporting, and user security

Expert in Excel; with ability and experience with reporting or visualization tools (e.g., Power BI) is a plus

Technical proficiency in SQL, XML and VBA strongly preferred

Familiarity with integrations (APIs, SFTP, or data interfaces) preferred

Experience with version control systems (like Git) a plus

Core Skills

Detail-oriented with the ability to organize, multitask, and prioritize within a fast-paced, dynamic environment

Analytical thinking and problem-solving ability

Effective communication and stakeholder support skills

Ability to manage multiple tasks and priorities in a fast-paced environment

Team-oriented mindset with a focus on service and continuous improvement

Experience developing client-oriented solutions, with an emphasis on creativity and diligence, displaying excellent communication skills and attention to detail

Strong work ethic, organization skills, the desire to learn, exchange knowledge and is not afraid to ask questions

Strong interpersonal and collaboration skills with the ability to communicate with employees at all levels

Be a thought partner for the People Team to provide insights and recommendations grounded in data and drive positive change by challenging the status quo

Ability to prioritize and work effectively in an environment with competing demands

Ability to maintain confidentiality related to sensitive company and employee information

Ambitious self-starter and creative problem solver

Embraces change with a positive attitude and feels comfortable with ambiguity and is resilient in change

Ability to collaborate and effectively communicate with all levels of the organization and external partners

Outstanding written and verbal communication skills with demonstrated ability to work both independently and as part of a team

Operates with a high level of humility, thoughtfulness, and integrity

Ability to work a flexible schedule including nights, weekends and holidays

May require work out of both the Ford Field Management Office and the Meijer Performance Center

A valid Driver’s License and good driving record

What Success Looks Like

People systems are reliable, accurate, and well-maintained

Data is consistent and audit-ready across platforms

Processes are efficient and continuously improving

Stakeholders receive timely support and useful reporting

Employees have a smooth, connected experience across People systems