Credit Controller
Location: Blackburn Salary: £30,000 - £32,000
Cummins Mellor are working with an established business in Darwen who are looking to recruit a Credit Controller to join their finance team as soon as possible.
This is a hands-on, high-volume role with a strong focus on B2C credit control, online transactions and making sure customer accounts are kept up to date and payments are received on time.
You'll be responsible for monitoring outstanding payments, keeping online customer accounts and portals up to date, and following up on overdue balances. Once you've got to grips with the day-to-day workload, there will also be the opportunity to get involved with wholesale customers and more varied accounts.
The Role
- Managing a high volume of customer accounts and outstanding payments
- Monitoring online transactions and ensuring payments are received on time
- Keeping customer accounts and online portals accurate and up to date
- Chasing overdue payments by phone and email
- Investigating payment queries and resolving discrepancies
- Building and maintaining good relationships with customers
- Keeping accurate records of credit control activity
- Working closely with internal teams to resolve outstanding issues
- Supporting the wider credit control function as required
- Progressively taking on wholesale accounts and more complex customer accounts as experience develops
What we're looking for
- Previous experience in credit control or a similar accounts role
- Comfortable managing a high volume of transactions and customer accounts
- Confident chasing payments and dealing with customer queries
- Organised, accurate and able to prioritise a busy workload
- A proactive approach, with the confidence to follow up outstanding payments
- Good communication skills and a practical, problem-solving approach
- Someone who can get stuck in and hit the ground running
What's on offer?
- Salary of £30,000 - £32,000
- 22 days' holiday, increasing with length of service
- Company pension scheme
- Life insurance
- Cashback healthcare plan
- Discounts on company products
- Access to retail and high street discounts