Customer Service Executive

About Us

Casa Creation is the authorized distributor for SK Magic, one of the world’s most advanced home appliance makers originating from Korea. Join us in creating a clean and safe living environment through the pursuit of fundamental health care!

Responsibilities

• Coordinate and schedule appointments for installation, servicing, and repairs with customers.
• Manage customer communications, inquiries, reviews, and marketing broadcasts.
• Handle administrative tasks including preparing sales documents, updating records and website content, and tracking vehicle compliance.

Requirements

• Minimum Diploma holder.
• Minimum 1 year experience in a customer facing role.
• Proficient in MS Office and computerized accounting systems.
• Possess good interpersonal and communication skills.
• Meticulous and able to multi-task.

Perks and Benefits

• Comprehensive leave benefits, inclusive of company initiatives such as Birthday Leave and Parental Care Leave.
• Training covering essential skills such as preparation of sales agreement and coordinating with customers.
• 1-year contract position with the potential for renewal based on performance and business needs.