Facilities Manager - Sacramento

Essential Duties & Responsibilities

Facilities Operations & Maintenance

• Oversee daily maintenance and repair of community buildings, amenities, equipment, and common areas.
• Develop and implement preventive maintenance schedules, inspections, and procedures.
• Troubleshoot and coordinate repairs involving HVAC, plumbing, electrical, mechanical, and other building systems.
• Conduct routine property inspections to identify maintenance needs, safety concerns, and opportunities for improvement.
• Ensure maintenance requests and work orders are completed accurately, efficiently, and with exceptional customer service.

Team Leadership & Supervision

• Directly supervise Maintenance Technicians, Porters, and Janitorial staff.
• Oversee staffing schedules, work assignments, productivity, and performance.
• Recruit, train, coach, and develop team members to maintain high technical and service standards.
• Establish clear expectations, accountability measures, and safe work practices.
• Foster a collaborative, service-oriented team environment aligned with Action's values.

Vendor & Project Management

• Manage outside contractors and service providers, ensuring quality workmanship and compliance with contractual requirements.
• Obtain and evaluate vendor proposals, coordinate service agreements, and monitor project timelines.
• Assist with planning and execution of capital improvement and major repair projects.
• Partner with the General Manager to identify long-term maintenance needs and recommend facility improvements.

Budgeting, Safety & Compliance

• Assist in developing and managing maintenance and facilities budgets.
• Monitor departmental expenses, inventory, supplies, and equipment.
• Ensure compliance with applicable building codes, safety regulations, and company policies.
• Maintain accurate maintenance records, inspection reports, and preventive maintenance documentation.
• Coordinate emergency response procedures and support building safety initiatives.

Resident Service & Collaboration

• Respond professionally and promptly to resident maintenance concerns.
• Collaborate with the Director of Resident Experience and other department leaders to ensure community amenities and facilities meet elevated hospitality standards.
• Communicate proactively with management regarding maintenance issues, project updates, and operational needs.
• Support a clean, safe, welcoming, and well-maintained community environment.

Qualifications

• 5+ years of experience in facilities management, building maintenance, engineering, or a related field.
• 2+ years of supervisory or team leadership experience.
• Strong working knowledge of HVAC, electrical, plumbing, mechanical, and building systems.
• Experience developing preventive maintenance programs and managing work orders.
• Demonstrated experience supervising maintenance personnel and outside contractors.
• Experience managing maintenance budgets, vendor relationships, and facility improvement projects.
• Strong troubleshooting, organizational, communication, and problem-solving skills.
• Ability to respond to after-hours emergencies as needed.

Preferred

• Experience managing facilities at large-scale residential communities, luxury resorts, private clubs, or master-planned developments.
• Experience overseeing community amenities such as pools, fitness centers, clubhouses, and recreational facilities.
• Experience with capital improvement projects and long-term maintenance planning.
• Familiarity with California building codes, OSHA requirements, and applicable safety regulations.
• Professional certifications such as Certified Facility Manager (CFM), Facility Management Professional (FMP), or relevant HVAC certifications.

Key Competencies

• Technical Expertise: Strong knowledge of building systems, maintenance operations, and troubleshooting.
• Leadership & Accountability: Ability to develop, motivate, and manage a high-performing facilities team.
• Preventive Maintenance: Proactive approach to identifying and addressing facility needs.
• Operational Excellence: Strong planning, organization, and resource management skills.
• Customer Service: Commitment to maintaining exceptional resident experiences and hospitality standards.
• Problem-Solving: Ability to assess issues, prioritize repairs, and implement effective solutions.
• Collaboration: Works effectively with management, employees, residents, and vendors.

Team Member Perks

Team Member Perks

• Award-Winning Culture: Proud recipient of the Great Place to Work Certification.
• Highly Rated Employer: Check out our Glassdoor reviews –read our reviews here.
• Comprehensive Benefits: Competitive salary, health insurance, and 401(k) matching for qualifying team members.
• Work-Life Balance: Vacation, sick time, holiday pay, and your birthday holiday.
• Cutting Edge Technology: Access to industry-leading tools and resources that drive efficiency and success.
• Career Growth and Development: Join a company committed to supporting your professional growth and helping you achieve your goals.