Supervisor - Fulfillment (Inbound)

Job Overview

We are looking for a hands-on Lead/Supervisor to manage inbound operations in our warehouse. This role will be responsible for receiving, checking, and putting away goods, while ensuring inventory accuracy and smooth daily operations. You will lead a team and make sure all inbound activities meet company standards and customer SLAs.

Key Responsibilities

Inbound Operations

Supervise daily receiving, checking, and put-away activities

Ensure all inbound shipments are processed on time and correctly

Coordinate with transport and relevant teams for smooth inbound flow

Inventory Control

Ensure stock is accurate in both physical and system (WMS)

Investigate and resolve any inbound discrepancies

Support cycle count and stock take activities

Team Management

Assist on leading and controlling a team of warehouse staff

Assign daily tasks and manage manpower based on workload

Train new staff and monitor team performance

Process Improvement

Identify issues in inbound process and suggest improvements

Improve productivity and reduce errors

Ensure team follows SOP and work standards

System & Coordination

Update WMS accurately and on time

Work closely with Outbound, Inventory, and Customer Service teams

Ensure proper documentation for all inbound activities

Safety

Ensure team follows safety rules in warehouse

Maintain clean and safe working environment

Qualifications

Bachelor’s degree in Logistics, Supply Chain, or related field

3–5 years experience in warehouse / fulfillment operations

At least 1–2 years experience in a supervisory role

Thai speaking candidate

Experience using WMS

Good leadership and problem-solving skills

Able to work 6 days a week and in shift (if required)