PMO And Process Officer

About Zaincash

ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.

Responsibilities:

Plan maintenance: update project timelines and task lists weekly based on updates from the team; flag any delayed tasks to the project manager.

Status tracking: assist in compiling weekly status updates, gathering inputs from team members, and ensuring data is ready for the weekly RAG (Red/Amber/Green) report.

Log management: maintain and update the project tracking logs (action items, risks, and issues) weekly, ensuring deadlines and owners are clearly assigned.

Meeting support: schedule governance meetings, document clear minutes of the meeting (MoM), and distribute the action tracker to attendees within 24 hours.

Document control: organize and maintain all project documentation in the central repository, ensuring files are properly named and easy to find for audits.

Team coordination: follow up daily/weekly with cross-functional team members or vendors on pending tasks and action items to keep deadlines on track.

Requirements

Experience: +1 years of experience in project coordination, PMO support, or technology tracking; basic understanding of fintech or IT environments is a plus.

Tooling: familiarity with standard project management tools (e.g., Jira, Asana, Trello, MS Project) to update task lists and timelines.

Governance discipline: strong organizational skills with experience updating and maintaining basic tracking logs (tasks, risks, and meeting minutes).

Languages: fluent in Arabic; strong professional English communication skills (written and verbal).