Client Relations Manager

Your tasks

The Client Manager / Personal Assistant is responsible for :

• Manage the patient journey.
• Coordinate appointments and medical procedures.
• Maintain long-term patient relationships.
• Provide administrative support.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Healthcare Management, or a related field.
• Minimum 2 years of experience in client relations, sales, or personal assistance.
• Previous experience in aesthetic medicine, plastic surgery, or premium healthcare is preferred.
• Excellent communication skills in English and Arabic, both written and spoken.
• Strong sales, negotiation, and customer relationship management skills.
• Experience handling VIP clients and delivering premium customer service.
• Excellent organizational, multitasking, and time management skills.
• Proficiency in CRM systems, Microsoft Office, and WhatsApp Business.
• Ability to manage appointments, schedules, and multiple priorities efficiently.
• Strong problem-solving skills and ability to handle challenging clients professionally.
• High level of confidentiality, discretion, and attention to detail.
• Professional appearance, positive attitude, and proactive approach.
• Ability to work under pressure, meet sales targets, and take ownership of results.