Operations Assistant/Executive

Your tasks

We are seeking a motivated and detail-oriented Operations Assistant with experience in freight forwarding and logistics to support our daily air and sea freight operations.

• Coordinate and handle Air and Sea freight shipments for both imports and exports.
• Prepare and process shipping documentation, customs clearance and shipment arrangements.
• Liaise with customers, overseas agents, shipping lines, airlines and transport providers.
• Monitor shipments and ensure timely delivery and operational efficiency.
• Handle customer enquiries and provide shipment updates.

Requirements

• Relevant working experience in freight forwarding and logistics operations.
• Good knowledge and understanding of Incoterms and international shipping procedures.
• Hands-on experience in Air and Sea Import/Export operations.
• Good command of written and spoken English.
• Strong communication, coordination and problem-solving skills.
• Ability to multitask, work independently and perform well in a fast-paced environment.
• Proficient in Microsoft Office applications.

Preferred Candidate: A responsible, proactive team player with a customer-service mindset and the ability to manage shipments efficiently from origin to destination.