Junior Account Manager

Salary

Starting from €20,000 gross/year subject to skills, experience and location.

Not your typical workplace

Tired of the 9-to-5 grind? Imagine a world without borders, where opportunities are endless. That's the future of work, and what we are building at WorkMotion. Our remote-first team spans across the world, helping companies hire, onboard, and manage talent internationally through smart, flexible workforce solutions. Fast-paced, people-driven, and globally connected — we empower businesses to build teams without borders.

More than a role

We don’t just need a junior customer success manager — we need a relationship builder and strategic advisor. We’re looking for someone who gets their energy from building trusted partnerships, navigating complexity, and driving long-term impact within high-value accounts, while keeping a sharp, analytical focus on how their work delivers real business impact.

This isn’t a role for someone who wants to stay in their lane. You’ll be at the center of it all — supporting account strategy, driving proactive engagement, and influencing customer outcomes — ensuring everything you touch is data-informed, relationship-driven, and commercially aligned with our wider goals.

You won’t be a solo operator. You’ll collaborate with sales, operations, legal, finance, and product teams, bringing everything together to ensure consistency, impact, and momentum across the board.

Where responsibility meets real opportunity

As a junior CSM, you will:

Own and support the success of a high-value client portfolio

Drive structured account planning and proactive engagement, identifying risks and expansion opportunities

Manage executive-level stakeholders and complex multi-country setups

Monitor account health and metrics, ensuring long-term growth and retention

Coordinate cross-functional initiatives to resolve escalations and optimize the client experience

What we are looking for

Minimum 1 year work experience in customer success, sales or business development representative roles

Language: Native German. English: excellent verbal and written communication abilities.

Energetic, motivated: displaying enthusiasm and a proactive attitude that drives engagement and inspires confidence in clients and team members

Diligent documentation: maintaining thorough and accurate records

Customer-centric mindset: every client matters!

Relationship building: develop and maintain strong relationships with clients to enhance trust and satisfaction

Time management: capable of prioritizing tasks dynamically and efficiently to meet client needs

Team collaboration: work effectively with cross-functional teams to enhance client satisfaction

Negotiation and influencing skills

Bonus points if you bring

System knowledge: familiarity with CRM tools like Hubspot and Salesforce

Experience in delivering product demonstrations and presentations

Experience with mid-market or enterprise clients

Not your typical team

We’re a team of motivated, and fully distributed crew that proves "remote" doesn't mean "disconnected."

We don’t just “work” together — we create, challenge, and grow together. If you’re looking for an environment where your ideas are welcomed, your voice is heard, cross-collaboration on bold strategies thrive on collective brainpower and high-energy teamwork you’ll feel right at home.

The perks of being here

Global, remote, and thriving: We're a global team of talented individuals spread across 26 countries. Our WorkFlex program lets you work from anywhere, anytime. Whether it's a beachside office or a cosy home office, the choice is yours.

Your well-being is our priority: We know mental health matters, which is why we offer a dedicated well-being day — a full day off just to recharge and relax.

Get fit and stay active: Whether it’s yoga, weightlifting, or a quick jog — work out on your terms, at a discount with our subsidised gym memberships.

Learn, grow, and develop: We believe in constant growth. With our training & development allowance, you’ll have all the opportunities you need to keep expanding your skills and knowledge.

Stay connected: Take part in exciting annual team meetups!

Diversity is our superpower: We are proud to be an equal opportunity employer, committed to fostering a diverse and inclusive workplace.

Benefits vary depending on location due to local laws and regulations. At WorkMotion, we’re proud to be an equal opportunity employer.