service advisor - auto repair
Education:
No degree, certificate or diploma.
Tasks:
- Act as spokesperson for an organization.
- Advise clients on advertising or sales promotion strategies.
- Answer written and oral inquiries.
- Address customers' complaints or concerns.
- Answer inquiries and provide information to customers.
- Arrange for billing for services.
- Explain the type and cost of services offered.
- Maintain records and statistics.
- Order office supplies and maintain inventory.
- Perform general office duties.
- Receive payments.
- Sell merchandise.
- Explain procedures, risks and benefits to clients.
- Maintain and manage digital database.
- Answer clients' inquiries and provide information.
- Consult with clients after sale to provide ongoing support.
Work conditions and physical capabilities:
- Attention to detail.
- Fast-paced environment.
- Tight deadlines.
- Bending, crouching, kneeling.
- Repetitive tasks.
- Standing for extended periods.
Screening questions:
- Are you available to start on the date listed in the job posting?.
- Do you have experience working in this field?.
- Do you meet the language requirements listed in the job posting for the position (English or French)?.
Experience:
Experience an asset.
Health benefits:
- Dental plan.
- Disability benefits.
- Health care plan.
- Paramedical services coverage.
- Vision care benefits.
Financial benefits:
- As per collective agreement.
- Group insurance benefits.
Long term benefits:
- Long-term care insurance.
Other benefits:
- Free parking available.
- Learning/training paid by employer.
- On-site amenities.
- Team building opportunities.
- Parking available.