Receptionist

We are currently working with a reputable and established homelessness charity to recruit a Receptionist on a temporary basis. The successful candidate will handle public enquiries, welcome visitors, and provide accurate information, maintaining excellent customer service standards at all times. They will manage incoming calls via the switchboard, respond to hostel and health club enquiries, and direct calls appropriately.

Location: Watford Contract: 6 months Rate: £15.36 per hour (PAYE Inclusive of holiday pay) Hours: 37 Hours | 4 On 2 Off | Shifts are a combination of 07:00 – 16:00 / 12:30 – 21:30 with bank holiday and weekend working

Key responsibilities:

• Managing reception and telephone enquiries
• Maintaining accurate records and databases
• Supporting housing administration and referrals
• Processing bookings, charges and general correspondence
• Providing excellent customer service to residents and visitors
• Supporting the smooth day-to-day running of the service

The successful candidate will have:

• Enhanced Adult DBS or willingness to get one
• Must be able to deal sensitively with residents and members of the public and ability work with service users and visitors who may have challenging behaviours and who may not be able to communicate effectively

If this opportunity is of interest, please apply with your up-to-date CV.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.