Postal Operations Assistant

About the Position: Serves as a Postal Operations Assistant in designated postal facilities of IMCOM-Europe. Work involves manual and automated processing of incoming and outgoing mail. Operates various customer-service windows which involve Postal Finance, Accountable Mail, Official Mail, and In/Out Processing/Package Delivery.

Major duties

• Operate various customer-service windows which involve Postal Finance, accountable mail, official mail, and in/out processing and package delivery.
• Drive step side van or similar type vehicle incidental to postal operations duties.
• Sell postage and money orders, and process mail for dispatch. Accountable for and manage a flexible stamp and monetary stock.
• Deliver, sort, weigh and meter mail.
• Assure proper packing, wrapping and sealing of letter mail and packages.
• Advise patrons on postal regulations, procedures, services, and fees.
• Process postal claims, complaints and inquiries.
• Keep the postal service lobby and other common areas clean and adequately supplied.
• Receive, unload and process incoming shipments of mail trays, parcels and sacks to include specialized bulk deliveries.
• Handle and store hazardous material according to hazardous characteristic coding procedures.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Department of Army Civilian Employees Applying to OCONUS Positions Family Member Preference (FMP) for Overseas Employment Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouse Preference (MSP) for Overseas Employment Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes 1) Performing postal financial support duties; 2) Processing incoming and outgoing mail utilizing manual and automated sorting methods; 3) Processing accountable and registered mail items to verify delivery authorizations and ensure secure chain of custody; and 4) Utilizing automated tracking systems to monitor shipment status and resolve customer delivery inquiries. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05). Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-05).

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone -- no substitution of education for experience is permitted.