Resource Optimization Specialist
United Audit Systems, Inc. (UASI), a rapidly growing healthcare consulting firm, is seeking a Resource Optimization Specialist to join our Operations team. UASI is an innovative healthcare consulting firm serving nationally recognized leaders in healthcare, and we are seeking a detail-oriented, analytical professional to help ensure our client-facing teams are deployed efficiently, productively, and profitably across all client engagements.
The primary purpose of this position is to support capacity forecasting, real-time resource utilization, and staffing alignment in partnership with our Service Line Managers, HR/Recruiting, and the Resource Optimization Manager.
Key Responsibilities:
Maintain real-time visibility of available staff, client assignments, and capacity across service lines
Forecast resource needs based on volume trends, renewals, new clients, scheduled PTO, turnover, and client cycles
Align resources to clients based on skill set, performance history, certification, access, and availability
Monitor utilization and productivity KPIs — including overtime as a percentage of total labor hours — to support margin protection targets
Maintain resource and skills data in QuickBase in accordance with the standardized processes
Contribute to a weekly workforce digest and monthly workforce alignment report, and participate in weekly workforce operations reviews
Identify staffing risks and coverage gaps proactively, and collaborate with Client Success Managers and Staffing Success Managers on improvement plans
Support development of a cross-service-line “flex pool” of resources eligible for deployment across engagements
Requirements for the position include:
2+ years of healthcare operations, resource planning, resource management, or related experience
Analytical skills, including resource forecasting and performance modeling
Proficiency in QuickBase or similar resource/planning tools
Strong communication and cross-functional collaboration skills
Ability to assess risk and drive proactive, data-informed decision-making
Proficiency in Microsoft Office, including 365, Word, Excel, and PowerPoint
Preferred qualifications:
Experience with Coding, CDI, or revenue cycle operations
Familiarity with healthcare staffing models and terminology
Experience building dashboards or reports (Power BI a plus)
UASI provides a supportive environment that encourages professional development and enables each employee to achieve their individual goals. We offer competitive pay and an excellent benefits package. Don’t pass on this great career opportunity!