IT Support Engineer (Junior/ OS/ Network System)

Position: Junior IT Support Engineer

Working Hours: Monday to Friday (9am – 6pm) Location: Ubi Salary: S$2,000 – S$3,000 + Commission + Performance Bonus

Key responsibilities

• Troubleshoot and resolve technical issues related to hardware, software, and network systems
• Provide remote and on-site support to end-users, addressing their technical concerns and resolving issues efficiently
• Perform routine maintenance tasks, such as software updates, patches, and system checks
• Assist in the deployment and configuration of new hardware and software
• Identify and diagnose technical problems, providing timely and effective solutions
• Collaborate with senior IT staff to resolve complex technical issues
• Document technical issues, resolutions, and procedures for future reference
• Maintain accurate records of IT assets, software licenses, and system configurations
• Provide training and guidance to end-users on the use of IT systems and applications
• Develop and maintain user documentation and guides

Requirements

• ITE/Diploma in Computer Science, Information Technology, or a related field
• Strong understanding of computer systems, networks, and operating systems (Windows, macOS, Linux)
• Experience with help desk software and ticketing systems
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Good time management and organizational skills
• Certifications: CompTIA A+, Network+, or similar certifications are a plus

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to liora.chow(at)trustrecruit.com.sg We regret only shortlisted candidates will be notified.

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