Retail Sales Associate

Overview Join our vibrant retail team as a Retail Sales Associate and become the friendly face that customers rely on for expert advice, exceptional service, and a welcoming shopping experience. In this dynamic role, you will engage with customers to understand their needs, provide tailored product recommendations, and ensure our store remains organized and inviting. Your enthusiasm for gardening, outdoor work, and horticulture will help inspire customers and foster a love for outdoor living and plant care. Whether assisting with floral arrangements or guiding customers through our e-commerce platform, your energy and expertise will drive sales and create lasting customer relationships. Responsibilities Greet customers warmly, listen attentively to their needs, and offer knowledgeable advice on plants, gardening tools, outdoor equipment, and floral designs Assist customers with product selection, including lawn care supplies, landscape maintenance tools, and horticultural products Operate POS (point-of-sale) systems accurately for cash handling, transactions, and receipts while providing excellent customer service Maintain attractive merchandising displays and ensure shelves are stocked with fresh inventory and seasonal items Support plant identification efforts by helping customers select the right plants for their outdoor spaces and providing basic horticulture guidance Manage inventory levels through stocking, organizing supplies, and communicating stock needs to management Use your multilingual skills to assist diverse customer groups effectively in their preferred language Provide support for e-commerce orders by helping customers navigate online platforms or pick up in-store purchases Maintain cleanliness of the store environment and outdoor work areas to ensure safety and visual appeal Engage in outdoor work activities such as lawn care tasks or landscape maintenance when needed to support store operations Skills Strong knowledge of lawn care, landscape maintenance, gardening, horticulture, and floral design principles Experience with POS systems, cashiering procedures, retail math, and cash handling accuracy Excellent communication skills in English; multilingual abilities are a plus to serve diverse customer bases Demonstrated customer service excellence with the ability to build rapport quickly and resolve issues effectively Organizational skills to manage stock levels, merchandising displays, and store cleanliness efficiently Familiarity with plant identification techniques to assist customers confidently in selecting appropriate plants Outdoor work experience related to gardening or landscape projects enhances your ability to connect with customers' outdoor needs Ability to handle multiple tasks simultaneously while maintaining a positive attitude in a fast-paced environment Join us in creating an inspiring shopping experience where passion for plants meets exceptional service! We're dedicated to supporting your growth—both professionally and personally—through a lively team environment that values your skills and enthusiasm. Pay: $13.00 - $18.00 per hour Expected hours: 40.0 per week Benefits: Employee discount Work Location: In person