Team Administrator

We are very pleased to be back working with this client of ours and we have a fantastic opportunity for a confident administrator to join a well-established team in Bishops Stortford.

The role-

• Maintaining strong working relationships with clients, ensuring a high standard of service and support
• Completing the onboarding process for new accounts following approval, ensuring all setup requirements are completed accurately
• Log client and customer queries within internal systems
• Provide finance quotations
• Answering the phone and logging queries in the form of support tickets
• Communicate credit decisions to customers and providing next steps
• Prepare, complete and send out documentations

Skills and attributes-

• Excellent communication and relationship management skills
• Strong organization skills with the ability to manage multiple tasks and priorities
• High level of attention to detail
• Customer focused approach with a commitment to delivering exceptional customer service
• Confident using CRM and internal business systems
• Proactive problem-solving skills with the ability to identify and escalate issues appropriately

The details-

• 9am-5pm Monday-Friday
• Full job training and support
• Potential to earn bonus if team target achieved

To hear more on this great opportunity please do contact The Dove today!!