food service supervisor

Education:

Secondary (high) school graduation certificate.

Work site environment:

Noisy. Odours. Wet/damp.

Work setting:

On-site customer service. Restaurant.

Tasks:

• Supervise and co-ordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Estimate ingredient and supplies required for meal preparation .
• Ensure that food and service meet quality control standards.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Prepare and submit reports.
• Supervise and check assembly of trays.
• Supervise and check delivery of food trolleys.
• Establish work schedules.

Supervision:

5-10 people. Food service counter attendants and food preparers.

Work conditions and physical capabilities:

Fast-paced environment. Work under pressure. Tight deadlines. Combination of sitting, standing, walking. Standing for extended periods. Bending, crouching, kneeling. Walking. Physically demanding.

Own tools/equipment:

Uniform.

Personal suitability:

Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Team player.

Employment terms options:

Early morning.

Government programs:

Recognized employer.

Employment terms options:

Evening.

Experience:

1 year to less than 2 years.

Employment terms options:

Shift. Flexible hours. Morning. Night. Day. Weekend. Overtime available.

Support for persons with disabilities:

Provides physical accessibility accommodations (for example: ramps, elevators, etc.). Provides awareness training to employees to create a welcoming work environment for persons with disabilities. Applies accessible and inclusive recruitment policies that accommodate persons with disabilities .

Support for newcomers and refugees:

Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.). Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) . Supports newcomers and/or refugees with foreign credential recognition.

Support for youths:

Offers on-the-job training tailored to youth. Provides awareness training to employees to create a welcoming work environment for youth.

Support for Veterans:

Provides awareness training to employees to create a welcoming work environment for Veterans .

Support for Indigenous people:

Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers .

Support for mature workers:

Applies hiring policies that discourage age discrimination . Provides staff with awareness training to create a welcoming work environment for mature workers . Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.) .

Supports for visible minorities:

Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.). Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.