Customer Service Representative

Responsibilities:

Answer incoming calls and respond to emails or chat messages. Resolve customer complaints promptly. Process customer orders and service requests. Record customer interactions accurately. Follow up on pending customer issues. Coordinate with internal departments to ensure timely resolution. Maintain professionalism during all customer interactions. Ensure compliance with company policies and service standards.

Requirements:

Minimum of a Diploma 0-1 year of previous experience in a similar role