Presales Engineer
About the role
SMART Technology Solutions is a KSA-based provider of IT, cybersecurity, and digital transformation solutions.
We are building a presales and bid management team in Egypt to support our government and enterprise opportunities in Saudi Arabia.
As a presales engineer, you will manage the bid process from identifying relevant tenders on Etimad and Forsa to preparing compliant technical and commercial proposals.
Key responsibilities
RFP sourcing and bid qualification
Monitor Etimad and Forsa for relevant tenders
Assess each opportunity based on eligibility, scope, capability, competition, and deadlines
Support bid and no-bid decisions with clear recommendations
Maintain an updated opportunity tracker and bid calendar
Ensure no qualified opportunity or submission deadline is missed
Proposal development
Prepare technical and commercial proposals in Arabic and English
Review RFP requirements and build compliance checklists
Turn technical input into clear and persuasive proposal content
Coordinate contributions from IT solutions, cybersecurity, IT projects, and other teams
Ensure each submission meets all documentation, formatting, and platform requirements
Develop a reusable content library covering company information, case studies, team profiles, certifications, and standard responses
Cross-functional coordination
Work with SMART’s sales and technical teams in Saudi Arabia to define proposed solutions
Confirm the technical approach, scope, deliverables, and assumptions before submission
Coordinate with finance to obtain pricing and commercial inputs
Identify capability, resource, or timeline gaps at an early stage
Support leadership with the information needed to make bid decisions
Track required inputs and follow up with stakeholders until submission
Requirements
Bachelor’s degree in computer science, information systems, engineering, business, or a related field
2 to 5 years of experience in presales, bid management, proposal writing, or technical sales support
Experience within IT services, cybersecurity, digital transformation, or public-sector tendering
Strong Arabic and English writing skills
Ability to prepare formal proposals in both languages
Strong technical writing and document-structuring skills
Ability to explain technical solutions in clear client-focused language
Strong attention to detail
Ability to manage multiple bids and fixed submission deadlines
Based in Cairo and able to coordinate each day with SMART’s KSA team
Preferred qualifications
Working knowledge of Etimad and Forsa
Experience with supplier registration and qualification through Etimad
Understanding of IT services or cybersecurity solutions
Experience using CRM, tender-management, or bid-tracking tools
Experience preparing proposals for Saudi government or enterprise clients