Senior Engagement Manager - Pharma
About the Role
The Senior Engagement Manager will play a strategic leadership role within the BCS Pharma Group, driving growth, delivery excellence, and capability building across pharmaceutical and life sciences engagements. This role combines client leadership, solutioning, practice development, and program ownership to help scale the pharma consulting and analytics practice.
The ideal candidate will act as a trusted advisor (beyond expert -only) to clients, lead high-impact engagements, contribute to pre-sales and proposal development, and build reusable assets, solutions, and thought leadership for the organization.
Key Responsibilities
Client Engagement & Delivery Leadership
Lead end-to-end program delivery across multiple pharma accounts and workstreams
Own project planning, delivery governance, execution tracking, and risk management
Define timelines, delivery milestones, resource planning, stakeholder communication plan and change management strategies for delivered solution adoption within Client Org
Manage senior client stakeholders and build long-term relationships
Ensure successful delivery outcomes with high client satisfaction and business impact
Drive program governance, issue resolution, and escalation management
Team Leadership
Manage and mentor engagement managers, analysts, consultants, and cross-functional teams
Drive team performance, accountability, collaboration, and professional development
Foster a high-performance and learning-oriented culture within the pharma group
Pharma Practice & Capability Building
Build and strengthen the pharma industry practice as a SME
Develop reusable solutions, accelerators, frameworks, and best practices for pharma engagements
Create case studies, capability decks, thought leadership content, and internal knowledge assets
Conduct domain trainings and mentor teams on pharma business processes, analytics, and consulting approaches
Support organizational capability building in commercial pharma, patient analytics, market access, engagement planning, and related areas
Contribute proposal development, solution design, effort estimation, and storytelling for client opportunities
Collaborate with cross-functional teams to create tailored solutions for pharma clients
Technical skills
Contribute across AI, Data Science, Analytics, or Data Engineering workstreams based on business and project requirements
Support both delivery execution and pre-sales activities for Analytics and Data Science engagements
Participate in solution design, proposal development, effort estimation, and client discussions for Analytics/DS opportunities
Collaborate with cross-functional teams to develop scalable data, analytics, and technology solutions
Build reusable accelerators, frameworks, and solution assets to strengthen organizational capabilities
Support implementation of enterprise-grade and digital transformation initiatives
Work closely with clients to understand business problems and translate them into data driven solutions
Contribute to capability building, knowledge sharing, and practice development initiatives
Requirements
11+ years of experience in consulting, analytics, pharma commercial operations, or life sciences industry
Strong understanding of pharmaceutical business processes, in atleast one or more Business functions across pharma value chain – R&D, Market Access, Launch Planning & Execution excellence, Value and Pricing, commercial analytics, Customer (HCP) & Consumer (Patient awareness) engagement, patient analytics.
Proven experience managing large-scale client engagements and delivery programs
Experience in proposal creation, solutioning, and client presentations
Strong stakeholder management and executive communication skills
Demonstrated ability to lead cross-functional and distributed teams
Experience working with global pharma clients and senior business stakeholders
Ability to manage multiple priorities in a fast-paced environment
Experience in one or more areas: AI, Data Science, Analytics, Technology Consulting, or Data Engineering
Strong understanding of analytics delivery models, data platforms, and enterprise solutioning
Exposure to proposal creation, pre-sales support, and solution development is preferred for Analytics/DS/AI roles
Must-Have Skills
Pharma industry expertise with strong domain and business understanding of pharma business
Program and project management experience
Proposal writing and pre-sales leadership
Client relationship management
Strategic thinking and problem-solving
Team leadership and mentoring
Excellent communication and presentation skills
Experience creating case studies, trainings, and reusable solution assets
Strong ownership mindset and delivery accountability
AI, Analytics and/or Data Science expertise
Note:
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